999bt Privacy Policy — Your Information Is Our Responsibility

999bt is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains what information is collected about you when you use the 999bt website (https://999bt.cam), how that information is used, who it may be shared with, and how you can maintain control over your information.

By registering on or continuing to use the 999bt platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform. This policy has been prepared in compliance with applicable laws and regulations of Bangladesh and may be updated from time to time.

This policy applies to all services and products of the 999bt platform, including cricket betting, slots, live casino, and other gaming services. Collecting and processing this information is necessary to ensure you have the best possible experience on our platform.

To create a safe and fair environment on the 999bt platform and to provide you with the best service, we collect the following types of information:

2.1 Personal Identification Information

When you register on the 999bt platform or manage your account, the following information is required:

• Full name (as shown on your national ID card or passport)
• Date of birth (for age verification — only for those aged 21 and above)
• Valid email address
• Residential address (including division and district)
• National ID card number or passport number (for identity verification)

2.2 Financial and Payment Information

We collect your payment information to process deposits and withdrawals. Transactions on 999bt can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. We store the following payment-related information:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Transaction amount and date
• Transaction ID and reference number
• Deposit and withdrawal history

Your financial information is kept secure using SSL encryption technology. We never store your full payment PIN or password.

2.3 Technical and Usage Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Data collected from cookies and similar tracking technologies
• Gaming activity and betting history

999bt uses collected information only for legitimate purposes and based on your consent. We process your information for the following purposes:

3.1 Account Management and Identity Verification

Your personal information is used to complete your registration, verify your identity, and ensure the security of your account. A KYC (Know Your Customer) verification process is followed to prevent fraud and illegal activity.

3.2 Financial Transaction Processing

Your payment information is used to process deposits and withdrawals through your bKash, Nagad, Rocket, or Upay account. This information is essential to ensure withdrawals are processed, typically within 30 minutes to 3 hours.

3.3 Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve issues and answer any questions you may have. This ensures you receive the best personalized assistance.

3.4 Responsible Gaming Monitoring

We monitor your gaming activity to ensure responsible gaming. If unusual gaming behavior is detected, we may contact you or impose limits.

3.5 Bonus and Promotion Management

Your account information and transaction history are used to provide and verify the 100% first deposit bonus (up to ৳8,000), VIP cashback, and other promotional offers.

3.6 Legal Compliance

We store and process necessary information to comply with applicable laws, regulations, and the directives of regulatory authorities. This includes meeting Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements.

999bt does not sell your personal information or transfer it to unrelated third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

• Payment Processing Providers: Payment gateways such as bKash, Nagad, Rocket, and Upay are provided with the minimum information necessary to complete transactions.
• Technology and Service Providers: Technology partners who assist in operating our platform may have access to limited information under strict confidentiality agreements.
• Legal Authorities: Providing information in response to court orders, legal processes, or legitimate requests from government authorities is our legal obligation.
• Fraud Prevention: Information may be shared with relevant agencies to detect and prevent financial fraud, identity theft, or other illegal activity.
• Business Transfers: In the event of a merger or acquisition, user information may be transferred; however, users will be notified in advance in such cases.

Before sharing information with any third party, we ensure they follow appropriate security measures and are committed to protecting your information.

The 999bt platform uses cookies to improve your experience and to keep the platform running smoothly. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functions of the platform, such as login sessions and security verification. The platform cannot work properly without these.
• Functional Cookies: Remember your preferences and settings, making your experience easier each time you log in.
• Analytics Cookies: Collect statistics about platform usage, which help us improve our services. This information is completely anonymous.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.

999bt applies industry-standard security measures to protect your personal and financial information. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Encrypted Data Storage: Sensitive information stored on servers is kept in an encrypted format.
• Access Controls: Only authorized personnel can access users' personal information, and only on a strict need-to-know basis.
• Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities in our systems.
• Two-Factor Authentication: An additional layer of security is provided to protect your account.

However, no system is completely secure. There may be some risk in data transmission over the internet. If we become aware of a security breach, we will notify you as quickly as possible in accordance with applicable law.

999bt retains your information for as long as necessary to fulfill the required purposes. Retention practices by type of information are as follows:

7.1 Active Accounts

All relevant information is retained while your account is active. Your gaming history, transaction records, and communication history are maintained for platform improvement and customer service purposes.

7.2 Closed Accounts

Even after an account is closed, some information may be retained for a specified period for legal compliance, dispute resolution, and fraud prevention purposes. Financial transaction records are generally kept until the applicable legal time limit.

7.3 Deletion of Unnecessary Information

Information that is no longer needed is securely deleted or anonymized. Contact our support team for more details about how long your information is retained.

As a user of the 999bt platform, you have several rights over your own information:

8.1 Right of Access

You can view your personal information at any time by logging into your account. We can provide you with a copy of the information we hold about you.

8.2 Right to Correct Information

If your information contains any errors or is incomplete, you can contact our support team to have it corrected. In some cases, re-verification of identity may be required.

8.3 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or communications, let our support team know. Please note that necessary communications related to account management cannot be stopped.

8.4 Closing Your Account

If you no longer wish to use our platform, you can contact our support team to request that your account be closed. Even after account closure, some information may need to be retained due to legal obligations.

999bt's services are only for those aged 21 and above. We strictly ensure that minors are unable to register or participate on our platform.

An age verification process is conducted at the time of registration, and additional identity documents may be requested in suspicious cases. We do not intentionally collect or process information from any person under the age of 18.

If you believe a minor is using our platform, please notify our support team immediately.

999bt may update this privacy policy from time to time. If there are any significant changes to this policy, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the page

Continued use of the platform after changes will be taken to mean that you have agreed to the new policy. We recommend that you visit this page regularly.

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our 24/7 support team is ready to answer all your questions in Bengali.